MICOLLAB ADVANCED MESSAGING

Empower your employees to work smarter (and not harder) by enabling them to remain connected, drive the exchange of thoughts and improve upon the speed & quality of decisions being made.

Key Benefits

A SECURE RELIABLE EXPERIENCE

Secure, redundant voice messaging for business continuity and disaster recovery.

EVERYTHING YOU NEED IN ONE TOOL

Powerful suite of enterprise-class messaging services that includes voice mail, automated attendant and fax solutions to streamline advanced call processing, voice mail notification and retrieval and more.

ON-THE-GO CONNECTIVITY

Quick, easy access to messaging via mobile devices, enabling mobile employees to remain connected while away from their desks.

SIMPLE USER EXPERIENCE

Support for a wide range of voice mail (TUI) emulations minimizes employee retraining and provides for an easy migration away from existing voice mail systems.

FEATURES

  • Voice mail, automated attendant and fax services
  • Secure, redundant voice messaging
  • Speech and DTMF Automated Attendant
  • Interactive Voice Response (IVR)
  • Simultaneous integration with multiple telephony systems
  • Alternate TUI emulation support
  • Text-to-speech
  • Access to messaging via mobile devices
  • Robust fax-on-demand applications
  • Customer accessible fax library
  • One to one or many message broadcasting
  • Customized announcements
  • Notification reporting
  • Single admin interface for voice, speech, UM and fax
  • Networking (AMIS, VPIM, Avaya Message Networking Server Support)
  • Active Directory MMC Snap-In

DECIDE AND ACT FASTER

Delivers a powerful suite of advanced call processing applications that are designed to enhance the productivity of users and the businesses they support.

HARNESS THE POWER OF VOICE

Contacting others has never been so simple. Easily create outgoing call notifications for your customers and employees to inform them of appointment reminders and changes to the schedule, or to broadcast emergency notifications.

PROTECT INVESTMENTS, WHILE ALIGNING FOR THE FUTURE

Leverage the communications system you already have – whether it’s TDM or IP-based – becauseMiCollab Advanced Messaging works with what you already have: your existing telephony system, e-mail and data infrastructure. No other solution offers such a higher level of interoperability.