While more businesses and applications are moving to the cloud, not all businesses are ready to take the plunge. Flexibility is key for businesses that need an on-site solution but realize that cloud communications are on their horizon. As your business looks to the future, it’s important to select a business communications platform that can accommodate your needs today with the capability to solve tomorrow’s problems.
You also need a solution that integrates several applications into one, such as communications and collaboration, phones, and integrated call center solutions. Not to mention integrating with third-party systems, which can help deliver a seamless workflow.