Critical Communications

Mitel Xpert

Mitel Xpert (formerly OpenScape Xpert) unifies telephony, radio, intercom, and public address on a single touch-screen interface — so operators respond faster across every channel without switching between consoles.

Mitel Xpert multi-line operator workstation

Multi-line communications for mission-critical operations

Designed for environments where every second counts: financial and commodity trading, 911/999 dispatch, air traffic control, public transport, and critical infrastructure. Supports dedicated OpenStage Xpert 6010p hardware, soft clients on touch-screen PCs, and multi-seat control center deployments with high-availability architecture and VMware redundancy.

Features

  • Up to 600 communication lines per operator workstation
  • Monitor 24 channels simultaneously with visual status indicators
  • 16 configurable priority levels for incoming communications
  • 200-user shared line seizing for trading and hoot-and-holler circuits
  • Unified telephony, P25/DMR/TETRA radio, intercom, and PA control
  • Touch-screen interface with customizable layouts and one-touch activation
  • Instant ad-hoc conferencing with drag-and-drop controls
  • Flexible call recording with regulatory compliance policies
  • JITC security certification for defense-grade communications
  • Dedicated OpenStage Xpert 6010p hardware or soft client deployment
  • High-availability architecture with geographic redundancy and failover
  • CTI integration for screen pop, remote control, and third-party apps

Key benefits

  • Eliminate console sprawl with one interface for every critical channel
  • Prioritize life-safety and time-critical calls automatically
  • Meet stringent government and defense security requirements
  • Maintain 24/7 operational continuity with fault-tolerant design
  • Scale from single trading positions to large dispatch operations centers