Collaboration
MiCollab
MiCollab eliminates tool fragmentation by letting users switch between communication modes from desk phone, softphone, web client, or mobile app without changing applications or losing context.
Unified collaboration across every device
Deploy on-premises, virtualized, or in public or private cloud. Integrates with MiVoice Business, MX-ONE, Office 400, and Connect. Includes unlimited conferencing hosts with no per-event fees and Microsoft Teams telephony integration.
Features
- MiCollab Client for PC, Mac, iOS, and Android
- MiCollab for Microsoft Teams with bi-directional presence and telephony
- MiCollab Audio, Web & Video Conferencing (unlimited hosts)
- Scheduled and ad-hoc conferencing with Outlook integration
- SMS text messaging to internal and external contacts
- Message broadcasting with text-to-speech
- Third-party video integration (Zoom, RingCentral)
- CRM integration: Salesforce, Microsoft Dynamics, click-to-call
- Single admin interface for voice and collaboration
- Document management with version control and permissions
Key benefits
- Unified communications with zero application fragmentation
- Preserve voice quality with Microsoft Teams integration
- Deployment architecture that matches operational and sovereignty needs
- Unlimited conferencing without per-seat organizer licenses
- Consistent collaboration across all Mitel platform deployments
Related products
MiTeam MeetingsCloudLink-based video meetings with seamless voice, video, chat, and file sharing — standalone or integrated with MiCollab.MiTeamWork-stream collaboration tool providing persistent team spaces for chat, files, to-do lists, and meetings within MiCollab.Mitel InAttendScalable SIP-based attendant application for high-volume call handling with rich presence, directory search, and calendar integration.Mitel CMG SuiteCollaboration and presence management suite with smart directory search, activity-based routing, and automated self-service for 100 to 100,000 users.