Unified Communications

MiVoice MX-ONE

MiVoice MX-ONE is Mitel's enterprise-scale unified communications platform for organizations that need data sovereignty, compliance control, and operational resilience across geographically dispersed sites.

MiVoice MX-ONE unified communications on desk phone and mobile

Enterprise communications at scale

A SIP-based architecture with REST APIs, horizontal scalability, configurable redundancy (1+1, N+1, site survivability), and Microsoft Teams integration via Mitel Assistant — enabling platform consolidation, advanced telephony, and contact center capabilities without forced migration timelines.

Features

  • Horizontal scalability from 500 to 500,000 users
  • Geographic multi-site deployment with centralized management
  • Multi-tenancy for service providers and enterprise subsidiaries
  • Hybrid deployment: on-premises, private cloud, AWS, or Azure
  • Virtualization: VMware, KVM, Hyper-V, Nutanix, Proxmox, Azure HCI
  • CAPEX perpetual or subscription licensing with TDM-to-SIP migration
  • Configurable redundancy: 1+1, N+1 clustering, site survivability
  • Security lifecycle management and emergency 911/999/112 support
  • Open SIP architecture with third-party endpoint support
  • Microsoft Teams certified direct routing and presence integration

Key benefits

  • Infrastructure flexibility for compliance and data sovereignty
  • Enterprise-scale architecture with disaster recovery options
  • Open standards for platform consolidation and legacy migration
  • Protect investments with hybrid deployment and flexible licensing
  • Unified management across hundreds of sites with feature parity

Related products

MiVoice BusinessComplete UC and collaboration platform scaling from 5 to 65,000 users — on-premises, private cloud, public cloud, or hybrid.MiVoice Office 400Modern business communications for small and medium businesses with integrated UCC, contact center, mobility, and Mitel One collaboration.MiVoice Border GatewaySIP-aware edge gateway for secure teleworker access, SIP trunking, WebRTC, and remote management of Mitel platforms.