MiVoice Business

Hybrid UC with deployment choice

Feature parity across all deployment models lets organizations mix headquarters on-premises, branches in cloud, and hybrid workloads without platform replacement. Includes MiCollab collaboration, native Mitel CX contact center integration, and purpose-built vertical integrations for healthcare, hospitality, financial services, government, and education.

Features

• True hybrid architecture: on-premises, private cloud, and public cloud
• Native AWS and Azure support with CapEx or OpEx licensing
• Site survivability for branch offices during WAN outages
• Advanced call control, mobility, and IP desk phone options
• Comprehensive presence across desk phones, mobile, Teams, and Zoom
• MiCollab: chat, video, screen sharing, file sharing, team workspaces
• Single-number reach, hot desking, and teleworker mode
• Web-based administration portal for centralized provisioning
• Native Mitel CX contact center integration
• Mitel Workflow Studio and Zoom Workplace App integrations

Key benefits

• Deploy based on business requirements, not vendor revenue models
• Enterprise features from 5 to 65,000 users without platform change
• Vertical integrations that work out of the box for key industries
• Protect hardware investments while enabling gradual cloud migration
• Collaboration and remote working from office, home, or on the road