Unified Communications

MiVoice Office 400

MiVoice Office 400 serves millions of users across retail, healthcare, professional services, hospitality, and engineering — available on dedicated SMBC hardware or as software for single-site or multi-site deployments.

Mivoice Office 400 product illustration

All-in-one communications for SMB

Tiered user profiles (Entry, Premier, Elite) unlock voice, chat, softphone, collaboration, and specialist services. Mitel One delivers cloud-based voice, video, and messaging on desktop and mobile, while Mitel CX adds dedicated contact center capabilities.

Features

  • Wide selection of wired, cordless, and softphone devices
  • Softphone for PC or mobile with voice, presence, and chat
  • Hot desking, DECT, and mobile client for mobile workers
  • Video collaboration and onboard audio conferencing
  • API, CSTA, and TAPI integration with business applications
  • Onboard voicemail, auto attendant, and audio conferencing
  • Web-based tools for users and administrators
  • Advanced call routing, workflows, and CRM integration
  • Operator console — standalone or PC-based
  • Vertical solutions for hospitality and healthcare (PMS, nurse call, billing)

Key benefits

  • Designed specifically for SMB needs and budgets
  • Wide range of integrated business applications
  • Full device portfolio with flexible deployment options
  • Upfront or subscription-based pricing models
  • Future-proof with ongoing feature updates and strong retention

Related products

MiVoice MX-ONEOpen, distributed SIP platform supporting 500 to 500,000 users with on-premises, private cloud, and AWS/Azure deployment.MiVoice BusinessComplete UC and collaboration platform scaling from 5 to 65,000 users — on-premises, private cloud, public cloud, or hybrid.MiVoice Border GatewaySIP-aware edge gateway for secure teleworker access, SIP trunking, WebRTC, and remote management of Mitel platforms.